Thank you for shopping with us. Please read this Refund & Returns Policy carefully before making a purchase.
1. Digital Product Notice
All products sold on our website are digital eBooks delivered electronically.
We do not sell or ship any physical products.
Because digital products cannot be returned once delivered, our refund policy differs from physical goods stores.
2. No Returns Policy
Due to the nature of digital content:
- eBooks cannot be returned once delivered.
- We do not accept returns of digital products.
Once a download link has been generated or the file has been sent via email, the order is considered fulfilled.
3. Refund Eligibility
Refunds may only be considered under the following circumstances:
- Duplicate purchase of the same product.
- Technical issue preventing access to the file (that cannot be resolved).
- Incorrect product delivered due to our error.
All refund requests must be submitted within 24 hours of purchase.
4. Non-Refundable Situations
Refunds will NOT be issued for:
- Change of mind after purchase.
- Accidental purchases.
- Failure to read product description.
- Incompatibility with your device or software.
- Claims made after the product has been successfully downloaded.
5. Technical Assistance
If you experience difficulty accessing your eBook:
- Contact us with your order details.
- We will resend the download link or assist you in resolving the issue.
We aim to respond within 24 hours.
6. Fraud Prevention
We reserve the right to refuse refunds if:
- Fraudulent activity is suspected.
- Multiple refund requests are made for digital downloads.
- Policy abuse is detected.
7. Payment Processor Policy
Refunds, if approved, will be processed through the original payment method. Processing times may vary depending on your payment provider.
8. Contact Us
For refund-related inquiries, please contact:
Email: whiteangel9708@gmail.com
Website: https://rangezar.com/